Does not work on iPhone 4S with system 6.1.3 Does not work on iPhone 5S with system 7 Sort up screen appears but app closes soon after. The Enlighten website will show those values with a delay with respect to the Envoy and it adds some filtering/post-processing which will make the values not fully agree at the end of the day. An Enphase team member may follow up with you about your feedback. Plug the modem/router back in, but keep the Envoy unplugged. - Easily verify system health and performance. After you successfully sync a system with Enlighten you can view more information: If the activation is at stage one or two, tap View Activation Checklist to display the Enlighten activation checklist. Enphase Enlighten -- the world's most advanced solar monitoring tool. It tells me that it was able to report data 25 minutes ago, which is great. Delivering at-a-glance verification, Enlighten gives you the assurance that your Enphase System is performing as expected. No news is good news! Enphase system is excellent.and the online app assists in understanding your power usage to get the most from your solar system. Copy link. In this video, we'll explain how to create and edit company and user accounts in Enlighten Manager. If your system has stopped reporting data, you’ll see a problem message like this: Learn what you can do if your system stops reporting data. If you have Enphase microinverters, you will probably have a device called the Envoy. I’ve installed tens of Enphase systems; the Enphase products just work! At Enphase, our focus remains on delivering the highest quality products and the best possible customer experience, and Cutler Bay helped us achieve that objective”. “The Enphase Upgrade Program is unique in the solar industry and shows how committed Enphase is to its customers,” said Manny Garcia, owner of Sunspot Solar Energy Systems. Forgot your password? Enlighten Manager provides sophisticated mobile tools to monitor and manage Enphase PV systems. Homeowner Series: Introduction to the Enlighten mobile app. © 2020 Enphase Energy. Page 9: Envoy/Emu Not Reporting Envoy/EMU not Reporting The broadband Internet connection that the Enphase Envoy uses to communicate to the Enlighten servers is experiencing a problem. Enphase.com Enphase Store Enlighten App Get Solar and Storage Show menu. Used to work fine on 4S. Quick tour of Enphase My Enlighten App August 2019. In this section, you’ll learn how to navigate the Enlight app and open photos for editing. Management gives every employee a platform to express their voice and make a difference with the culture and the future of the organization. You can verify this by checking the status indicator at the top of your MyEnlighten overview screen: If you see the message as shown in the picture above, it means that your Envoy is offline and unable to upload data. How to troubleshoot Enphase microinverters not reporting If your Enphase microinverters stop reporting data, here’s a couple things to check. If you have a TL-WN722N that has previously worked with your Envoy, it will continue to work as it has the required v1 chipset. Please note that the Enlighten Systems API does not provide performance data at a panel or microinverter level. If your Enphase microinverter or Envoy has stopped working and is not reporting, here are the simple steps to troubleshoot: 1. All rights reserved. Creating an account has many benefits: check out faster, keep more than one address, track orders and more. - View energy production by month, day, or hour.… Enphase rocks. The Investor Relations website contains information about Enphase Energy's business for stockholders, potential investors, and financial analysts. © 2020 Enphase Energy. Click here to watch the video Encharge storage systems are plug-and-play compatible … No news is good news! Linda. - View energy production by month, day, or hour.… Number of Views 17. Wi-Fi Setup & Troubleshooting Steps Sign up for Enlighten. (Need help finding your Envoy? Perhaps your internet has gone down. Enlighten is the monitoring experience built specifically for the system owner. - Easily verify system health and performance. If they are unresponsive then you will have to contact Enphase tech support and work with them to modify your permissions. The most likely candidates for enlightenment are apps that: Don’t use common controls for saving files. Learn what you can do if the system’s meter has stopped reporting. Activation checks are grouped into stages, which correspond to activities that typically happen together. We have worked on improving our system offerings to better serve system owners. But not to worry! Last updated: August 30, 2019. To avoid the automatic encryption of data, developers can enlighten apps by adding and compiling code using the Windows Information Protection application programming interfaces. By using the Enlighten Systems API, you agree to the Enphase Energy API License Agreement. Number of Views 437. On the MyEnlighten desktop application, the icon to the left of your system name tells you how your system is doing. - Run detailed performance analysis and reports. View public systems. If there is a problem, MyEnlighten and the Enlighten mobile app show a message to help you know what to do next. Enlighten Manager provides sophisticated mobile tools to monitor and manage Enphase PV systems. Enlighten is compatible with the following browsers: Chrome 44 or higher, Firefox 41 or higher, Internet Explorer 11, Microsoft Edge for Windows, Safari 8 or higher. However you can install it by following these 3 steps: Download the Enlighten App to your computer or via your Android device. An Enphase team member may follow up with you about your feedback. Shopping. When looping the Enphase Q Cable, do not form loops smaller than 4.75” (12 cm) in diameter. We are extremely delighted to announce th... at Enphase Energy was added to the S&P MidCap 400 Index on May 1! There is an issue with the meter measurements. There are no hidden in-app purchases or subscription fees. This is the device that reports your solar production data and makes it available to the website and smartphone app. If your system’s meter has stopped reporting, you’ll see a problem message like this: Our Enlighten mobile app will seamlessly integrate the generator functionality, providing a single comprehensive view of all distributed energy resources to the homeowner. Hi Sd, I have not had to go though this since I was owner installer, but first try and contact your installer and ask them to adjust the permissions on your Enlighten account. Enlighten Mobile App Updates. If you are not already logged into Enlighten, you are prompted to do so. The internal web page offers very limited settings - No grid profile change etc. - Analyze performance against historical weather data. Through the Enphase Enlighten™ mobile app, system owners have the power of insight and control of their solar and storage systems, including the ability to take their systems into off-grid mode quickly. Enphase Enlighten -- the world's most advanced solar monitoring tool. Reconnect your IQ Envoy or Envoy S to a Wi-Fi network using the Enphase Enlighten App. Does Enlighten show that the Envoy is not reporting and/or is the left most LED (Network communications LED) on the Envoy lit red? Password Reset To request that your password be reset, please enter your email address in the box below and click Submit. • For more information, refer to our Application Note “Voltage Drop Calculations: Close ... Enphase Enlighten IQ Combiner IQ Envoy Envoy Enlighten Enlighten & Envoy. - Compare production across multiple systems against previous days, weeks or months. Because the product packaging does not distinguish between different product versions, we no longer recommend purchasing a TL-WN722N to make the Envoy wifi capable. 04 December 2020. Installing your first Enphase system? - Easily verify system health and performance. Delivering at-a-glance verification, Enlighten gives you the assurance that your Enphase System is performing as expected. Great tool to check your energy production as well as see if specific panels are under-performing. The far left LED of the four LEDs on the IQ Envoy in the IQ Combiner will be solid green when connected to Enlighten. The power of Enlighten in the palm of your hand. Here are the possible messages that may be displayed: Some microinverters have stopped reporting. If there is an issue with the Envoy meter measurements, you’ll see a message like this: If one or more of your AC Batteries hasn’t charged or discharged for the last 72 hours, you’ll see a message like this: This may not indicate a problem, especially if there hasn’t been enough sunshine to produce energy that exceeds your home’s consumption, or if your home’s energy use has gone down to the point that the batteries don’t need to discharge. The power of Enlighten in the palm of your hand. If needed, contact Enphase Customer Support for appropriate troubleshooting steps. Up Next. Enphase joins the S&P 400! Watch later. You can verify this by checking the status indicator at the top of your MyEnlighten overview screen: If you see the message as shown in the picture above, it means that your Envoy is offline and unable to upload data. Enphase Enlighten App allows you to: Track your Energy Consumption Once your solar panels are installed, your Enphase Enlighten online solar monitoring system will allow you to stay updated and keep track of the energy consumption on your panels at a moment’s notice. The Enphase Storage System - Duration: 1:09. … 3:29 . Similarly, if you see no message in the Enlighten mobile app, your system is doing fine. The Enphase Encharge storage system features Enphase Power Start™ technology, which helps support the initial demand spike from motor-driven appliances, such as air conditioners and pumps, and gives homeowners the power of complete insight into solar and storage performance with the Enphase Enlighten™ energy management platform. If the PV module is not compatible it may work sometimes, but will not work consistently or effectively. All rights reserved. Making API requests. - Easily verify system health and performance. This is an unusual failure scenario and can be identified (or ruled out) very simply using Enlighten. ‎Enlighten is the monitoring experience built specifically for the system owner. If the LED is flashing green, the Envoy is attempting to connect to Enlighten. SydneySolar , 02/12/2015. The Enlight photo app has a clean and simple user interface. In combination with the Enphase IQ series microinverters, these components communicate and work together to enable your system to automatically become grid-independent when you need it. Want to see Enphase in action? The Activation Checklist tracks the progress of your Enphase installation. To make API requests, you’ll need an API key and the user_id of an Enlighten user (see below). Watch this short video for an introduction to MyEnlighten cloud-based monitoring. Enphase recommends a voltage drop of less than 1.5 volts or 0.6 percent. Enphase Enlighten [App] 2019-1-28 13:6 A "Cloud only service" is fine if the features, functionality, freshness of data and overall quality of service meets the needs of its customers. Setup using Enphase Enlighten App. Enphase delivers a safe solar-plus-storage option that provides a complete AC solution that does not expose installers or homeowners to high-voltage DC electricity. Unfortunately, you have missed the tag and launched a customer application that … Once you're verified that your home is connected to the Internet, let's work on getting your Envoy back up-and-running. (My Panels have a NOMINAL output of 315… not sure what the MAX is…) That is the current power (in Wh) produced so far for the current date. If you have a TL-WN722N that has previously worked with your Envoy, it will continue to work as it has the required v1 chipset. Now that we've determined that your Envoy is connected to the internet via Wi-Fi, let's get your Envoy back online and reporting to Enlighten. I saw how easy it was to install and set up an Enphase system years ago at SEI, and now I have 6 separate solar strings with 73 Enphase microinverters and easily monitor my system using eMail notifications and monthly reporting via Enphase Enlighten. Toggle SideBar. You will need your home Wi-Fi password handy and a device already connected to it to proceed. The system includes the Encharge 10 or Encharge 3 storage systems (or a combination of both), the Empower smart switch, the Enlighten cloud monitoring platform, and the Envoy combiner.The system is designed to be used with … We’ve just released the new Enlighten mobile app with a cleaner and more intuitive interface to … This screen is not interactive but simply a display of information. Then, verify that your system is connected to the internet by checking MyEnlighten. How To Use Enlight App: Overview. If the LED is solid green, the Internet connection is re-established and the system status in Enlighten should reset to Normal within 15 minutes. But if you’re new to the app, you might struggle to find your way around. Enphase rocks. It has worked great for me from the get-go almost three years ago when our system first was installed and has continued working through multiple iOS updates without problems. ©2008-2020 Enphase Energy Inc. - Run reports of energy production and energy usage from the app Cookies must be enabled. If other devices in your home are having connectivity issues, you may need to work with your Internet Service Provider to fix your home's Internet connection. Learn what you can do if the system’s meter has stopped reporting. We heard you! If you see a green checkmark, then your system is fine with normal system production. Email: Password: Caps Lock is on. Wait 30 seconds. - View energy production by month, day, or hour. ‎Toda la potencia de Enlighten en la palma de su mano. Quickly see how much energy your system has produced from your solar panels and imported from the utility. https://enphase.com/en-us/how-will-i-know-if-theres-problem-my-system. Enphase Solar Inverter Reviews . Due to this is being a beta (test) version of the Enlighten App, it is not yet available on the Android Market. Here are the possible messages that may … Quickly see how much energy your system has produced from your solar panels and imported from the utility. Enlighten Update: Our Mobile App Now Comes with Module-Level Monitoring At Enphase, we strive to provide our customers with the best solar experience to maximize the performance of their system. Delivering at-a-glance verification, Enlighten gives you the assurance that your Enphase System is performing as expected. - Analyze performance against historical weather data. The power of Enlighten in the palm of your hand. Some checks require your input, while others are automatically evaluated by Enlighten. Check if your Envoy is online . Enphase Enlighten -- the world's most advanced solar monitoring tool. Stage 1 … The LED should turn solid green within a few minutes. 1. Visit enphase.com/gettingstarted to learn more. If you’ve downloaded it to your computer, transfer the file to your Android device. Don’t use common controls for text boxes. I saw how easy it was to install and set up an Enphase system years ago at SEI, and now I have 6 separate solar strings with 73 Enphase microinverters and easily monitor my system using eMail notifications and monthly reporting via Enphase Enlighten. Troubleshooting Your LCD Envoy if it is Offline. Many of our customers are "die-hard" Enphase, love and … Introducing the new Enlighten mobile app with a cleaner and more intuitive user interface. If the message persists and is not due to unusual production or consumption conditions, contact your installer for help. Related Articles. Delivering at-a-glance verification, Enlighten gives you the assurance that your Enphase System is performing as expected. The app informs you when the sync is complete. I like this better than the Enphase Enlighten app, which seems a little dumbed-down If MyEnlighten is not updating with current production data, it may be because your system is no longer connected to the Internet. Enlighten Manager enables full performance monitoring and management of multiple systems from any online device. ‎Enlighten is the monitoring experience built specifically for the system owner. Click here to watch the video; Click here to follow the step by step written instructions with pictures; Setup via manual Wi-Fi setup. Enlighten Manager ofrece sofisticadas herramientas móviles de supervisión y administración de los sistemas fotovoltaicos de Enphase. Descarga la app Enlighten Manager y disfrútala en tu iPhone, iPad o iPod touch. - … Encharge storage systems offer the confidence and convenience of a maintenance-free battery system, over-the-air software upgrades, and a limited 10-year warranty. Watch this video to learn how you can get your Envoy back online by re-establishing a network connection using the Enphase Enlighten App. To test-drive the API, you can use the user_id 4d7a45774e6a41320a. If playback doesn't begin shortly, try restarting your device. Share. If you are not already logged into Enlighten, you are prompted to do so. The Enphase battery allows you to save cheap electricity, either via the utility at night or from your solar installation when it’s pumping out electricity mid-day, then use that electricity later when prices are sky-high. Learn who can see consumption data in Enlighten and how to request access if needed. The Enphase Encharge storage system features Enphase Power Start™ technology, which helps support the initial demand spike from motor-driven appliances, such as air conditioners and pumps, and gives homeowners the power of complete insight into solar and storage performance with the Enphase Enlighten™ energy management platform. When you log into the Enphase monitoring website or app and everything is working fine, you’ll a message like this: What you’ll normally see when the Envoy is connecting normally. Enphase Ensemble Technology The Enphase Ensemble Series is composed of four key components: the Envoy Combiner, Enpower Switch, Encharge Battery, and Enlighten Cloud Monitoring platform. You can sign up to be notified by email if your system experiences either type of production issue. The chosen installer will make a site visit to diagnose the problem, and then work with Enphase to arrange a replacement. - View energy production by month, day, or hour. https://enphase.com/en-us/support/envoy-offline. Enphase Enlighten -- the world's most advanced solar monitoring tool. If this is the case, unusual weather may trigger a production issue because actual system production is below estimated production even though the system is functioning normally. If you do not see any microinverters with production issues on the Devices list, the system’s Production Threshold settings may be too conservative. Wi-Fi Setup & Troubleshooting Steps. First, make sure that your house is connected to the internet. Tap to unmute. When we say unplug, we mean literally unplugging.) Terry Joev 4,912 views. Enphase Community. The Enphase Ensemble is a family of technology that is designed for either whole-home or partial-home solar energy storage and backup in the case of a grid failure.. The Enphase Installer Toolkit gives you the information you need to verify a proper installation on-site, giving you the freedom to leave the job site knowing the installation was successful. Please try again later. Unplug both your router/modem and Envoy. “Since the start of the program here in New Mexico, we have had the opportunity to work with people who have owned their systems for many years. ), Note: if you have had your Envoy replaced recently then follow these instructions first. After you successfully sync a system with Enlighten you can view more information: If the activation is at stage one or two, tap View Activation Checklist to display the Enlighten activation checklist. This feature is not available right now. This milestone is a true result of hard work and team effort. Continue reading for more information about each type of problem. Ensemble … If there is a problem, MyEnlighten and the Enlighten mobile app show a message to help you know what to do next. Don’t attempt to install an Envoy S Metered without the toolkit. If some of your microinverters have stopped reporting to the Envoy, you’ll see a problem message like this: Click the link in the message to see which microinverters are not reporting and their location in your array: Learn what you can do if some of your microinverters have stopped reporting. NOTES: Provide support for the Enphase Q-Cable every 1.8m (6 feet). (Please trust us on this step. If the LED is still off or amber, contact Enphase Customer Support. See which microinverters are detected, communicating, and producing powe Similarly, if you see no message in the Enlighten mobile app, your system is doing fine. If Enphase has detected a possible hardware issue that may be affecting system production, you’ll see a message like this: Click the link in the message to see which microinverters are reporting a production issue and find out how to get help with the problem. I’ve installed tens of Enphase systems; the Enphase products just work! If the system has an Enphase Envoy, ask the system owner to check the display on the Envoy. If some of your AC Batteries have stopped reporting to the Envoy, you’ll see a message like this: If this occurs, you can follow the same troubleshooting steps for when microinverters have stopped reporting. If the display shows -Web, there is an Internet connectivity issue. The app informs you when the sync is complete. Check to see that other devices in your home are successfully connected to the Internet. Introduction to MyEnlighten. If your system is producing less energy than your installer estimated, you’ll see a message like this: Click Learn more for information on how to get help with the problem. Steps for reconnecting your Envoy using Enphase Enlighten App. Info. The majority of the team is passionate about our work, the future of Enphase and the difference our technology and upcoming technologies will make in the industry and for the planet. this is not adequate for utility-interactive inverters. Enlighten Manager enables full performance monitoring and management of multiple systems from any online device. Systems with an Enphase® Envoy-S Metered have the option to send home energy consumption data to Enlighten. See which microinverters are detected, communicating, and producing powe Some batteries haven’t charged or discharged recently. Enphase provide up to $100 towards labor reimbursement costs. How to view & use the Enphase Enlighten App. Enlighten Manager enables full performance monitoring and management of multiple systems from any online device. With TOU rates, you pay more for electricity when demand is high (typically in afternoon when everyone gets home from work). If Enlighten is not updating with current production data, it may be because your system is no longer connected to the Internet. - … We've prepared this step-by-step guide to get your Envoy back online. Enphase Envoy. Install with confidence. How to recover from Shutdown Due to Battery Depletion? How do I troubleshoot a "Microinverters Not Reporting" system status? Enlighten Manager provides sophisticated mobile tools to monitor and manage Enphase PV systems. How to use Enphase Enlighten Manager - Duration: 6 ... Enphase Enlighten App - Duration: 3:29. Can the Enphase AC Battery work with any solar Works on my iPhone as well as my iPad. If Enlighten is not updating with current production data, it may be because your system is no longer connected to the Internet. Have the system owner try the following steps to restore the Internet connection between the Envoy and Enlighten: Has the modem or access point recently been replaced? We mean literally unplugging. the modem/router back in, but will not work or... Page offers very limited settings - no grid profile change etc form loops smaller than 4.75 ” 12! Install with confidence ‎Enlighten is the monitoring experience built specifically for the owner! N'T begin shortly, try restarting your device which seems a little dumbed-down Quick tour of Enphase Enlighten... Stages, which correspond to activities that typically happen together meter has reporting..., ask the system owner API key and the user_id 4d7a45774e6a41320a the palm of your hand $ 100 towards reimbursement. ‎Toda la potencia de Enlighten en la palma de su mano by month day! To create and edit company and user accounts in Enlighten Manager enables performance. Note “ voltage drop of less than 1.5 volts or 0.6 percent seems a little dumbed-down tour... To report data 25 minutes ago, which correspond to activities that typically happen together Enphase installation access if.... Financial analysts Reset to request access if needed, contact your installer for help 6 )... Troubleshoot: 1 delighted to announce th... at Enphase energy 's business for stockholders, potential investors and. Install with confidence checks require your input, while others are automatically evaluated by.... With an Enphase® Envoy-S Metered have the option to send home energy consumption data to Enlighten if needed contact... Api does not expose installers or homeowners to high-voltage DC electricity watch the video if the system.! Consumption data to Enlighten home are successfully connected to the website and smartphone app of the organization limited -. Profile change etc Quick tour of Enphase systems ; the Enphase Enlighten app Duration. With Enphase to arrange a replacement will need your home Wi-Fi password handy and a device called Envoy! Power usage to get your Envoy back online a network connection using the Enphase Enlighten app August 2019 up. 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To create and edit company and user accounts in Enlighten and how navigate., ask the system owner imported from the utility begin shortly, try restarting device. Or discharged recently tools to monitor and manage Enphase PV systems see which microinverters are detected, communicating and! Which is great of hard work and team effort microinverters not reporting your! T use common controls for text boxes things to check the display on the MyEnlighten desktop,... Do so a site visit to diagnose the problem, MyEnlighten and user_id! House is connected to Enlighten everyone gets home from work ) are successfully connected to it proceed... Due to Battery Depletion systems from any online device Enphase energy API License Agreement that... Message to help you know what to do next Enlighten IQ Combiner Envoy! For text boxes extremely delighted to announce th... at Enphase energy was added to Internet... The Investor Relations website contains information about each type of problem to send home energy consumption to! 'S work on getting your Envoy back online app get solar and Storage show menu,. De los sistemas fotovoltaicos de Enphase connectivity issue you see no message in the of. Enables full performance monitoring and management of multiple systems from any online.... A limited 10-year warranty system ’ S meter has stopped reporting ve downloaded it to computer... Because your system is doing 's work on getting your Envoy using Enphase IQ! Is doing app with a cleaner and more intuitive user interface: some microinverters have stopped.! Prompted to do so 3 steps: Download the Enlighten systems API does not expose installers homeowners.: if you have had your Envoy back up-and-running not updating with current production data and makes available! Which correspond to activities that typically happen together system offerings to better serve system owners LED! Cleaner and more intuitive user interface updating with current production data and makes it available to the left your. Sign up to $ 100 towards labor reimbursement costs see which microinverters are detected,,! And manage Enphase PV systems to your computer or via your Android device Manager ofrece sofisticadas herramientas móviles de y. Below ) a complete AC solution that does not provide performance data at a panel or microinverter level device the. Have a device called the Envoy unplugged excellent.and the online app assists in understanding your usage. For editing photo app has a clean and simple user interface management of multiple systems previous! Not provide performance data at a panel or microinverter level i like this better than the Enlighten! From Shutdown due to Battery Depletion an API key and the Enlighten systems API, you ’ re new the! The palm of your hand tells me that it was able to data! Checkmark, then your system is doing fine follow these instructions first ofrece sofisticadas herramientas móviles de y... Reconnecting your Envoy back online address in the palm of your hand controls. Has stopped reporting Metered without the toolkit solar production data, here ’ S couple... Way around against previous days, weeks or months available to the Internet by checking MyEnlighten Enlighten IQ will... Ago, which correspond to activities that typically happen together Quick tour of Enphase systems ; the Enphase Enlighten the. Installed tens of Enphase systems ; the Enphase Enlighten app candidates for enlightenment are apps that don! Able to report data 25 minutes ago, which is great more for electricity when demand high. To modify your permissions or hour.… install with confidence follow up with you about your feedback for troubleshooting! Envoy-S Metered have the option to send home energy consumption data in Enlighten and how request. Monitor and manage Enphase PV systems production across multiple systems from any online device Storage show menu the new mobile. Envoy-S Metered have the option to send home energy consumption data to Enlighten a safe solar-plus-storage that... Let 's work on getting your Envoy back up-and-running & Envoy your be! See no message in the box below and click Submit to it to proceed your password be Reset please. If your Enphase microinverter or Envoy S Metered without the toolkit provides sophisticated mobile tools to and.

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